Mens Fashion | Mens Clothing | Mens Designer Clothes | Mens Branded Fashion | Urban style at DufferOnline.com

UK
PLEASE NOTE: If your tracking number strarts with 'D or Z' followed by nine numbers and two letters please call 08459 272 100 to track your order or go to: www.RoyalMail.com. If you have not got your tracking number that was emailed to you, you can request this by logging into your account, clicking on the relevant order and clicking on 'help desk'. Please email us to have your order or despatch query answered quickly.

When available you may select one of the following three delivery methods during checkout:

Standard Delivery (WHERE OFFERED): Royal Mail* - We aim to deliver within 7 working days / FREE or £3.95 (orders under £50)

Express Delivery (WHERE OFFERED): DHL Express/Royal Mail*- We aim to deliver within 4 working days / £5.95 or £9.95 for larger, bulky items

Saturday Delivery (WHERE OFFERED): Up to 1am Saturdays* / £9.95

IMPORTANT INFORMATION FOR UK DELIVERIES:

*ALL ORDER TIMES DEPENDENT ON RM STRIKES OR OTHER INDUSTRIAL ACTION. PLEASE BE AWARE THAT ORDERS PLACED PRIOR AND DURING PERIODS OF INDUSTRIAL ACTION MAY FACE DELAYS OF UP TO 7 DAYS FROM OUR EXPERIENCE.

Before placing your order, please note:

If you place your order before 1pm on Monday to Friday it will be dispatched by our couriers, to arrive within 4 working days (Express Delivery) or 7 days (Standard Delivery) and will arrive between 8am and 5pm or if Saturday Delivery is chosen, between 8am and 1pm.
We cannot specify a particular delivery time within the 8am-5pm window (8am - 1pm Nextday/Saturday Delivery).
Express Delivery is not available to the following postcodes - HS1-9, IV1-56, KA27-28, KW1-17, PA20-78, PH19-50, TR21-25, ZE1-3, AB 31, 33 - 38, 44, 45, 51-56, BT, IM, JE, GY
We reserve the right to suspend refunds for non-delivered items until our carriers have confirmed that the order is lost.

After your order has shipped:

The delivery address may not be changed.
You may track your order from our couriers website using a unique tracking number which will be emailed to you.
If nobody is available at the delivery address to sign for the delivery, the driver will leave a card through your door with details of how to collect your parcel from the depot, or how to arrange for re-delivery
If your order is returned to us we will automatically re-send it free of charge up to a maximum of two times. If after this the delivery is still unsucessful we will contact you to arrange alternate delivery arrangements.

*Please note that delays can occur in customs, and these delays are beyond our control.
** The cost of shipping is calculated automatically on the billing page once the delivery destination is confirmed. Please note most orders require a signature on receipt.

Please note: We are unable to ship some larger, bulky items such as Boots, Suits, Jackets & Coats to these destinations, if this is the case we will inform you.

Important: Any customs or import duties are levied once the package reaches its destination country. Additional charges for customs clearance must be borne by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.

EUROPE - DOWNLOAD AUTHORISATION FORM HERE AFTER ORDER HAS BEEN PLACED
Standard Delivery Only - approximately 7 - 10 working days
Cost subject to weight*

* The cost of shipping is calculated automatically on the billing page once the delivery destination is confirmed. Please note most orders require a signature on receipt.

Please note: We are unable to ship bulky items such as Boots, Suits, Jackets & Coats to Andorra, Monaco, Cyprus, Greece, Malta & Corsica

AUSTRALIA, JAPAN & NEW ZEALAND - DOWNLOAD AUTHORISATION FORM HERE AFTER ORDER HAS BEEN PLACED
Standard Delivery Only - approximately 7 - 14 working days*
Cost subject to weight**

* Please note that delays can occur in customs, and these delays are beyond our control.
** The cost of shipping is calculated automatically on the billing page once the delivery destination is confirmed. Please note most orders require a signature on receipt.

Please note: We are unable to ship bulky items such as Boots, Suits, Jackets & Coats to these destinations

Important: Any customs or import duties are levied once the package reaches its destination country. Additional charges for customs clearance must be borne by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.